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On this page we have collected useful information about ordering, delivery and warranty.
If you have any further questions, please contact me.
On our website, you can buy your chosen product online 24 hours a day, 7 days a week.
Your order placed in our webshop will be delivered by courier service in Hungary.
You can also pick up your order in person, according to the terms and conditions described in the detailed description.
On our website, you can buy your chosen product online 24 hours a day, 7 days a week.
You can also order products from our webshop by bank transfer in advance.
On our website you can order your chosen product online 24 hours a day, 7 days a week.
Online ordering:
On our website, you can buy your chosen product online 24 hours a day, 7 days a week.
We can currently accept your order with delivery or personal pick-up in Hungary. You can order from us as an individual or as a company.
In our Shop section, you can order the selected product if it is available in our warehouse. If we do not currently have any of the products in stock, please contact us so that we can fulfil your order as soon as possible.
Delivery:
Your order placed in our webshop will be delivered by courier.
We can currently accept your order with delivery in Hungary or personal delivery.
If the product is in stock, we can fulfil your order within 8 working days.
For out-of-stock products, please contact us by phone or online.
Personal delivery:
You can also collect your order in person from our webshop.
We can currently accept your order with delivery in Hungary or personal delivery.
You can pick up your order in person at our premises, regardless of the amount.
Important! We operate as a webshop, so our site operates exclusively as a personal collection point. It is not possible to place an order or modify the products ordered on the spot.
For personal delivery, you must always place your order in our online shop. Please indicate "personal delivery" as the method of delivery, and you can choose online payment via our webshop, bank transfer, cash on our premises or payment by credit card.
After sending your order, you can pick it up on Tuesdays and Thursdays between 9 and 17:00 at our premises at 2040 Budaörs, Kamaraerdei út 11. Important, in all cases we will notify you by email when the package is ready to be picked up, so be sure to wait for the email before you leave.
If the product is in stock, we can fulfil your order within 3 working days.
For out-of-stock products, please contact us by phone or online.
Online payment:
On our website, you can buy your chosen product online 24 hours a day, 7 days a week.
We can currently accept your order with delivery in Hungary or personal delivery.
You can order from us as an individual or as a company.
You also have the option to buy online from our site, using Simple Pay to complete your order.
Bank transfer:
You can also order products from our webshop by bank transfer in advance.
You can order from us as an individual or as a company.
After sending the order, we will inform you about the terms of payment on the request for payment.
Please make sure that when making the transfer in the message box, enter the serial number of the fee request (D-xx).
Once the purchase price has been received, we will start the delivery process, the details of which and the expected delivery date will be notified separately.
Referral details:
Beneficiary: Co-Branding Hungary Kft.
Account number (IBAN): HU24-1160-0006-0000-0000-9358-8395
Számlaszám: 11600006-00000000-93588395
Cash payment:
On our website you can order your chosen product online 24 hours a day, 7 days a week.
We can currently accept your order with delivery in Hungary or personal delivery.
You can order from us as an individual or as a company.
You can also buy from our site with cash payment, which is only available for personal collection at our premises.
Important! We operate as a webshop, so our site is only a personal collection point. It is not possible to place orders or modify products ordered on the spot.
Most of our products come with a 5-year factory warranty. Exceptions to this are outdoor infrared heaters, which have a 2-year warranty period.
In the case of a guarantee scheme, the info@infrapanel-futes.hu We look forward to hearing from you at.
If there is a problem with the heating unit, please let us know. We will replace it within the guarantee period, provided there is no external damage.
We can only guarantee products that have been properly installed.
We've collected the most frequently asked questions you have when shopping. We hope our answers will help you. If you have any further questions, please feel free to contact us.
Your order will be delivered to you within 8 working days after the transfer.
You will receive a special delivery notification and the courier service will inform you of the exact time of delivery.
If you do not like the product you have purchased, you have 14 days to cancel your order without giving any reason.
Please contact us at reklamacio@infrapanel-futes.hu by email.
Contact us at info@infrapanel-futes.hu by email.
The infrared heating does not require maintenance or repair.
Infra systems use solid-state elements that do not require maintenance.
Anyone can easily set up an infra-panel by following the installation diagram included in the packaging of our products.
If electrical installation is required, we recommend the use of a professional.
Also, remember that we can only guarantee a properly installed product.
When installing, please always observe the health and safety rules to avoid accidents.
Of course, you can use the infrapanel without a thermostat, but note that in this case the panel will heat continuously.
In all cases, we recommend infra-panel control with thermostat for more efficient operation.
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